Achieving Business Resilience Through Operational Offshoring

Achieving Business Resilience Through Operational Offshoring

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Lennard Yong, Group CEO, Tricor Group

Gary Tok, Group Chief Commercial Officer, Tricor Group


As the COVID-19 outbreak continues to disrupt the global economy, companies are facing challenges in continuity planning, operational decision-making and restructuring. Tricor Group executives will lead this webinar and share key findings from the company’s COVID-19 Business Sentiment and Resilience Barometer Report, which explores how businesses are dealing with disruptions to operations.

Tricor Group CEO Lennard Yong and Group Chief Commercial Officer Gary Tok will highlight the impending challenges businesses will likely face in the months ahead and prescribe possible strategies to help them thrive – not just survive – in the face of uncertainty. Nearly half (46%) of senior executives within APAC companies are responding to operational disruptions amid the COVID-19 outbreak by actively looking for ways to streamline business functions through cost reductions and operational efficiency.

Join us for a deep dive into operational offshoring and outsourcing solutions that can strengthen business continuity planning and promote resilience.

All webinar attendees will receive the COVID-19 Business Sentiment & Resilience Barometer Report and the opportunity to receive a complimentary one hour business resilience consultation with Tricor Group Chief Commercial Officer Gary Tok.


Details on how to join this webinar will be sent via email 2 hours before the webinar start time.



About the speakers

Lennard joined Tricor Group in January 2018 as the Group CEO and Managing Director. In this role, he is responsible for the Group’s strategy and commercial operations of Tricor that spans across 20 markets with more than 2,000 employees mainly in Asia Pacific, London and the offshore centres. Prior to Tricor, his international experience spanned across financial services in Insurance, Asset Management and Banking having worked and lived in Australia, Asia and Europe for global financial services companies – ING Group, MetLife and FTLife. He has held CEO roles in these financial services companies and in his corporate experience managed: turnaround situations, setting up a joint-venture, mergers and acquisition, and divestment of a USD 2bn company.

Gary Tok joined Tricor Group in January 2020 as the Group Chief Commercial Officer. In this role, he leads sales and business development activities for Tricor’s full range of services across 21 markets worldwide. With over 20 years of experience in sales, business development, marketing and account management across the Asia Pacific region, Gary has led and nurtured high performing sales and account management teams in human resources consulting, insurance brokerage, legal, digital health, and enterprise software sectors. Before joining Tricor, Gary was the Chief Commercial Officer for a leading Asian insurtech startup where he was responsible for new market entries, revenue growth, fundraising and developing strategic partnerships.




  • Member: Free of charge
  • Non-Member: HK$140


Terms & Conditions

  • Reservations in advance are required. Please consider your booking confirmed unless notified otherwise.
  • Cancellations must be made in writing 24 hours prior to the event. No shows will be charged.
  • This event is closed to the media.
  • The event will be cancelled if the No.8 Typhoon signal or the Black Rain Storm warning is in force.
  • By attending this event, you agree to be photographed, recorded, and/or filmed and give permission to use your likeness in promotional and/or marketing materials.
  • For further information please email
  • All payments for this event need to be settled by credit card through PayPal. Please note you do not need a PayPal account to complete payment.
4/2/2020 1:00 PM - 2:00 PM
China Standard Time

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